Safeguarding your investment – Tips for hiring reputable local roofing contractors

A home’s roof is one of its most valuable assets. It protects your family and adds value to your property at the same time. A qualified, reputable local contractor is essential when you need a new roof. Don’t let such an important investment go to waste.

Know what you want done

When contacting any contractors, be clear on the scope of work you require. Do you need a simple roof repair like replacing a few damaged shingles? Is a full roof replacement needed? Make a list of the roofing work required so you can clearly explain your needs to contractors. Compile a list of licensed, insured local roofing contractors in your area. Search online directories and read reviews on sites like Google or Yelp. Ask friends and neighbors for referrals. Contact your local Better Business Bureau to check for any complaints filed against prospective contractors. Research and compare three to five reputable companies.  

Verify licensing and insurance

Only consider contractors who are fully licensed, bonded, and insured for liability and workers’ compensation. Ask to see copies of their insurance certificates, and confirm licensing by contacting your state’s licensing board. Reputable local roofing contractor in whitby will freely provide this documentation. After major storms, you are approached by out-of-town roofers soliciting business. Known as “storm chasers,” these contractors typically have no ties to your local community. They do shoddy work or take your money then disappear once the work is done. Insist on hiring an established local company. The manufacturer’s warranty on roofing materials is important, but the roofer’s warranty on workmanship is also valuable protection. When comparing quotes, look closely at each company’s warranty on their work. Longer warranties (10 years or more) show greater confidence in their work.

Check references

Speaking with recent customers is one of the best ways to gauge a roofer’s reputation. Responsible roofers will gladly provide client references and a portfolio of recent work. Take the time to call references and ask about their experience, if it was completed on time and budget, and if any problems arose after the job was complete. When reviewing contractors’ quotes and estimates, don’t focus only on the bottom line cost. Consider the full scope of work, materials included, timeline, warranties, and any other value-adds like post-job cleanup. Cutting corners on materials or workmanship may not result in the best roofing quote.

Get it in writing

Never hire a roofing contractor on a handshake alone. Once you’ve selected a suitable contractor, protect yourself by getting the quote and scope of work in writing. The contract should detail materials, timeline, warranty, and insurance. Include start/end dates and a payment schedule tied to defined milestones. While most roofers are honest professionals, it never hurts to do some due diligence. Conduct a basic background check on the company, research the listed business address, and validate contact information. Search online for the company name along with terms like review, scam, or complaint. Verify their standing with the BBB. Make sure the person who sells you the job is a company employee.